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Author Topic: Apologies for the recent downtime  (Read 879 times)

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Abwayax

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Apologies for the recent downtime
« on: November 11, 2018, 01:52:55 am »
The server was offline since Thursday due to a migration performed by the hosting company, that left the server unable to boot. I had to reimage the server and set it up using the new platform.

This is my fault, because they had been sending me emails about this ahead of time and I put it off. I am sorry for the inconvenience.

Quote
Dear Gandi Customer,

/!\ IMPORTANT INFORMATION /!\

We are sending you this reminder, you because you are still using our
HVM platform to host at least one server in our Luxembourg data center
LU-BI1.

As we previously announced -
https://news.gandi.net/en/2017/07/a-more-xen-future/ - we are phasing
out HVM in favor of Xen.

To this end, we invite you to migrate to our Xen platform before Monday,
October 1, 2018, so that the following servers may benefit from the
performance and stability enhancements of the Xen platform:

   kabukicho

If you would like to migrate to Xen, you just need to follow the steps
outlined in our documentation here:

https://wiki.gandi.net/en/iaas/references/grub#migrating_an_existing_hvm_server_to_xen_grub


This migration requires running a script from the server or servers you
want to migrate and then rebooting them, modifying the boot method used.

Whether or not you choose to migrate ahead of time, starting on Monday,
October 1, 2018, our team will begin changing the kernel themselves,
along with rebooting the server. However, since we do not have access to
your server, we cannot run the script referenced above for you.

As such, we cannot guarantee that everything on your server will run
properly following our intervention.

Please note that the migration between platforms will not impact the
billing of your server.

Of course, our Hosting Support team is available to answer any questions
you might have about migrating from HVM to Xen or any other topic,
related or not. Feel free to contact them here:

https://v4.gandi.net/support/contact/mail/

Sincerely,
Gandi.net
A. Malacoda, http://monarch-pass.net

Also malacoda@social.monarch-pass.net and @malacoda:matrix.monarch-pass.net

Also adrianmalacoda or kuschelyagi in some places.